English & Japanese Support
Making life in Karuizawa easier for international residents.
Settle into life in Japan with confidence.
From city office paperwork to hospital visits, housing, school and family support, and setting up daily life, ERISA (有限会社えり紗) provides careful, practical help in English and Japanese.
What We Help With
Life-Support Services in Karuizawa
Practical, hands-on support across the parts of life that are hardest in a new country.
Government & City Office Support
Residence registration, health insurance, pension, school forms — we guide and accompany you through applications.
Hospital / Clinic Assistance
Appointment booking, English interpretation during visits, and help understanding any paperwork.
Housing Support
Rental consultation, pre-move explanations of local rules, and help preparing for your move.
How It Works
How ERISA Supports You
From first contact to ongoing support — a simple, clear process.
- 1
Get in touch
Reach out by email or phone.
- 2
Hearing
We discuss your needs in English or Japanese.
- 3
Proposal & quote
We suggest the best support plan and fee.
- 4
Support begins
We help you, step by step.
Free Guides
Guides for Living in Karuizawa
Practical, bilingual how-tos for the parts of life in Japan that trip people up — from the town hall to health insurance.
LCA Kitakaru: The English-Medium Elementary School Near Karuizawa
A school that solves the Karuizawa gap: English-medium primary that also counts as Japanese compulsory education. It opened in April 2026 in a closed school building in Kitakaruizawa — here are the ages, the real costs, and the admissions dates.
Read guide →
EtonHouse International School Karuizawa: A Parent's Guide
EtonHouse is the main English-medium day school in Karuizawa — a preschool for ages 2–6 plus an elementary school that opened in 2025 and is adding a grade a year. Here are the ages, fees, admissions steps and honest trade-offs.
Read guide →
Best International Schools in Japan: A Guide for Relocating Families
There is no single best international school in Japan — there is the best one for your child's age, curriculum, city and budget. Here is the honest landscape, from century-old Tokyo institutions to regional IB schools and Karuizawa's boarding options.
Read guide →Good to Know
Frequently Asked Questions
Do I need to speak Japanese to use ERISA?
No. ERISA works fully in English and Japanese, so you can call the city office, visit a hospital, or sign a lease with someone who handles the language for you.
Can you come with me to the city office or hospital?
Yes. Accompaniment is one of our most-used services — we go with you to the Karuizawa town hall, clinics, banks, and schools and interpret on the spot.
Which areas around Karuizawa do you cover?
We're based in Karuizawa and serve the town and the surrounding Nagano area, including Naka-Karuizawa, Kyu-Karuizawa, Oiwake, and nearby Miyota and Komoro.
How much does life support cost?
Fees depend on the task and how long it takes. See our pricing page for sample rates for consultations, accompaniment, and new-life setup, then contact us for a quote.
Can you help before I move to Japan?
Yes. Many clients reach out before arriving so housing, paperwork, and school options are ready for their first week. Just contact us with your dates and plans.